:root{--brand: #862a85;--brand-dark: #611c60;--brand-soft: #f5ebf5;--bg: #f6f6f9;--card: #ffffff;--line: #e6e4ea;--line-strong: #d5d2db;--text: #1f1d24;--sub: #6d6876;--muted: #a7a2ae;--ok: #1f9d55;--ok-bg: #e7f6ee;--no: #8a8592;--no-bg: #f0eff2;--danger: #c0392b;--radius: 10px}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font:13px/1.45 -apple-system,BlinkMacSystemFont,Pretendard,Apple SD Gothic Neo,Malgun Gothic,sans-serif;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}button{font:inherit;font-weight:600;height:32px;padding:0 12px;border:1px solid var(--line-strong);border-radius:8px;background:#fff;color:var(--text);cursor:pointer;transition:background .12s,border-color .12s}button:hover:not(:disabled){border-color:var(--brand);color:var(--brand)}button:disabled{color:var(--muted);cursor:default;background:#fafafa}button.primary{background:var(--brand);border-color:var(--brand);color:#fff}button.primary:hover:not(:disabled){background:var(--brand-dark);color:#fff}button.primary:disabled{background:#c9a9c8;border-color:#c9a9c8;color:#fff}button.ghost{border-color:transparent;background:transparent;color:var(--sub)}input{font:inherit;height:32px;padding:0 10px;border:1px solid var(--line-strong);border-radius:8px;background:#fff;outline:none;transition:border-color .12s,box-shadow .12s}input:focus{border-color:var(--brand);box-shadow:0 0 0 3px #862a851f}input:disabled{background:#f4f3f6;color:var(--sub)}.env{display:inline-block;margin-left:6px;padding:1px 6px;border-radius:4px;font-size:10px;font-weight:700;letter-spacing:.3px;vertical-align:middle;background:#fff3cd;color:#8a6d00}.env.prod{background:#fde2e1;color:#b42318}.login-wrap{min-height:100%;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--brand) 0%,var(--brand-dark) 100%)}.login{width:380px;background:var(--card);border-radius:16px;padding:32px 30px 24px;box-shadow:0 20px 60px #28002840}.login .logo{font-size:22px;font-weight:800;color:var(--brand);letter-spacing:-.3px}.login .tagline{color:var(--sub);margin:4px 0 24px}.login label{display:block;font-weight:600;margin:14px 0 6px}.login .row{display:flex;gap:8px}.login .row input{flex:1}.login .submit{width:100%;height:40px;margin-top:18px;font-size:14px}.login .msg{margin:14px 0 0}.login .hint{margin:18px 0 0;color:var(--muted);font-size:12px;text-align:center}.msg{color:var(--danger)}.msg.info{color:var(--ok)}.layout{display:flex;height:100%}aside{width:208px;flex:none;display:flex;flex-direction:column;background:#1f1a24;color:#cfc9d6}aside .brand{padding:18px 18px 16px;font-size:16px;font-weight:800;color:#fff}aside nav{flex:1;overflow:auto;padding:4px 10px 12px}aside .group{margin:14px 8px 4px;font-size:11px;font-weight:700;color:#8a8392;letter-spacing:.4px}aside nav a{display:block;padding:7px 10px;margin:1px 0;border-radius:7px;color:#d8d2df;font-weight:500}aside nav a:hover{background:#ffffff0f;text-decoration:none}aside nav a.active{background:var(--brand);color:#fff;font-weight:600}aside .me{padding:12px 18px 16px;border-top:1px solid rgba(255,255,255,.08);font-size:12px}aside .me .phone{color:#fff;font-weight:600}aside .me .exp{color:#8a8392;margin:2px 0 10px}aside .me button{width:100%;background:transparent;color:#d8d2df;border-color:#ffffff2e}aside .me button:hover{color:#fff;border-color:#fff}main{flex:1;min-width:0;display:flex;flex-direction:column;padding:20px 24px;overflow:hidden}.page-head{display:flex;align-items:center;gap:12px;margin-bottom:14px}.page-head h2{margin:0;font-size:20px;font-weight:800;letter-spacing:-.3px}.page-head .count{color:var(--sub);background:var(--card);border:1px solid var(--line);border-radius:999px;padding:2px 10px;font-weight:600}.page-head form{margin-left:auto;display:flex;gap:6px}.page-head form input{width:240px}.loading{color:var(--muted)}.card{flex:1;min-height:0;display:flex;flex-direction:column;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.tablewrap{flex:1;overflow:auto}.grid{border-collapse:separate;border-spacing:0;width:100%}.grid th,.grid td{padding:9px 12px;white-space:nowrap;text-align:left;border-bottom:1px solid var(--line)}.grid th{position:sticky;top:0;z-index:1;background:#faf9fb;color:var(--sub);font-size:11.5px;font-weight:700;letter-spacing:.2px}.grid tbody tr:hover td{background:var(--brand-soft)}.grid td.num{text-align:right;font-variant-numeric:tabular-nums}.grid .empty{text-align:center;color:var(--muted);padding:40px}.thumb{width:30px;height:30px;border-radius:50%;object-fit:cover;vertical-align:middle;border:1px solid var(--line)}.grid td.thumbcell{padding-top:5px;padding-bottom:5px}.cell-avatar,.cell-photo{display:block;width:36px;height:36px;object-fit:cover;background:#eee}.cell-avatar{border-radius:50%}.cell-photo{border-radius:8px}.cell-avatar.clickable,.cell-photo.clickable{cursor:pointer}.null{color:#cfcbd5}.badge{display:inline-block;min-width:22px;padding:1px 8px;border-radius:999px;font-size:11px;font-weight:700;text-align:center}.badge.yes{background:var(--ok-bg);color:var(--ok)}.badge.no{background:var(--no-bg);color:var(--no)}.date{color:var(--sub);font-variant-numeric:tabular-nums}.pager{display:flex;align-items:center;justify-content:flex-end;gap:6px;padding:10px 12px;border-top:1px solid var(--line);background:#fcfcfd}.pager span{color:var(--sub);margin:0 6px;font-variant-numeric:tabular-nums}.pager button{height:28px;padding:0 10px}.login .resend{width:100%;margin-top:6px}a.idlink,.drawer a{cursor:pointer;font-weight:600}.drawer-back{position:fixed;top:0;right:0;bottom:0;left:0;background:#140a1959;z-index:50;display:flex;justify-content:flex-end}.drawer{width:min(720px,92vw);height:100%;background:var(--card);box-shadow:-10px 0 40px #0000002e;display:flex;flex-direction:column}.drawer-bar{display:flex;gap:6px;padding:10px 14px;border-bottom:1px solid var(--line)}.drawer-bar .close{margin-left:auto}.drawer-body{flex:1;overflow:auto;padding:18px 22px 40px}.d-head{display:flex;align-items:center;gap:8px;margin-bottom:14px}.d-head h3{margin:0;font-size:18px;font-weight:800}.badge.danger{background:#fde2e1;color:#b42318}.badge.st-pending{background:#fff3cd;color:#8a6d00}.badge.st-resolved,.badge.st-done{background:var(--ok-bg);color:var(--ok)}.author{display:flex;align-items:center;gap:12px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--radius);cursor:pointer;margin-bottom:14px}.author:hover{border-color:var(--brand)}.author.static{cursor:default}.author.static:hover{border-color:var(--line)}.author .go{margin-left:auto;color:var(--brand);font-weight:600}.author .name{font-size:16px}.avatar{width:44px;height:44px;border-radius:50%;object-fit:cover;background:#eee;flex:none}.avatar.big{width:72px;height:72px;cursor:zoom-in}.dim{color:var(--muted);font-weight:400}.photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:8px;margin-bottom:14px}.photos.small{grid-template-columns:repeat(auto-fill,minmax(110px,1fr))}.photos img{width:100%;aspect-ratio:4 / 5;object-fit:cover;border-radius:8px;border:1px solid var(--line);cursor:zoom-in;background:#f3f3f3}.content{white-space:pre-wrap;font-size:15px;line-height:1.55;padding:12px 14px;background:#faf9fb;border:1px solid var(--line);border-radius:var(--radius);margin-bottom:14px}.kv{display:grid;grid-template-columns:140px 1fr;gap:6px 12px;margin:0 0 18px}.kv dt{color:var(--sub)}.kv dd{margin:0}.drawer h4{margin:20px 0 8px;font-size:13px;color:var(--sub)}.empty-line{color:var(--muted);margin:4px 0}.mini{border-collapse:collapse;width:100%;font-size:12px}.mini th,.mini td{border-bottom:1px solid var(--line);padding:6px 8px;text-align:left;vertical-align:top}.mini th{color:var(--sub);background:#faf9fb}.mini td.wrap{white-space:pre-wrap}.comments{list-style:none;padding:0;margin:0}.comments li{padding:8px 0;border-bottom:1px solid var(--line)}.comments li.deleted{opacity:.55}.moment-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px}.moment-card{border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;cursor:pointer;font-size:12px}.moment-card:hover{border-color:var(--brand)}.moment-card img,.moment-card .noimg{width:100%;aspect-ratio:1;object-fit:cover;display:block;background:#f3f3f3}.moment-card .noimg{display:flex;align-items:center;justify-content:center;color:var(--muted)}.moment-card .mc-text{padding:6px 8px 2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.moment-card .dim{padding:0 8px 8px}.lightbox{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;background:#000000d9;display:flex;align-items:center;justify-content:center;cursor:zoom-out}.lightbox img{max-width:92vw;max-height:92vh;border-radius:6px}.chat-wrap{flex-direction:row}.conv-list{width:280px;flex:none;border-right:1px solid var(--line);overflow:auto}.conv{display:flex;align-items:center;gap:10px;padding:10px 12px;border-bottom:1px solid var(--line);cursor:pointer}.conv:hover{background:#faf9fb}.conv.on{background:var(--brand-soft)}.conv .avatar{width:38px;height:38px}.conv-main{flex:1;min-width:0}.unread{background:#e5484d;color:#fff;border-radius:999px;font-size:11px;font-weight:700;padding:1px 7px}.chat{flex:1;min-width:0;display:flex;flex-direction:column}.chat-head{display:flex;align-items:center;gap:8px;padding:12px 16px;border-bottom:1px solid var(--line)}.chat-head .idlink{margin-left:auto}.chat-body{flex:1;overflow:auto;padding:16px;background:#f7f6f9}.bubble-row{display:flex;flex-direction:row;align-items:flex-end;gap:6px;margin-bottom:10px}.bubble-row.me{flex-direction:row-reverse}.bubble{max-width:70%;padding:8px 12px;border-radius:14px;background:#fff;border:1px solid var(--line);white-space:pre-wrap;word-break:break-word}.bubble-row.me .bubble{background:var(--brand);color:#fff;border-color:var(--brand)}.bubble-meta{display:flex;align-items:flex-end;gap:4px;padding-bottom:2px;flex:none}.bubble-row .ts{font-size:11px;line-height:15px;white-space:nowrap}.unread-one{font-size:11px;line-height:15px;font-weight:700;color:var(--brand)}.templates{display:flex;flex-wrap:wrap;gap:4px;padding:8px 12px 0;border-top:1px solid var(--line)}.chip{height:26px;padding:0 10px;border:1px solid var(--line-strong);border-radius:999px;font-size:12px;font-weight:500}.composer{display:flex;gap:8px;padding:10px 12px 12px}.composer textarea{flex:1;min-height:64px;resize:vertical;font:inherit;padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;outline:none}.composer textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px #862a851f}.composer button{align-self:flex-end;height:40px}.pad{padding:12px 16px}.conn{font-size:12px;padding:2px 8px;border-radius:999px;background:#eee;color:#555}.conn.ready{background:#e7f6ec;color:#18794e}.conn.offline,.conn.error{background:#fdecec;color:#c4320a}.conv-last{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bubble img.att{display:block;max-width:260px;max-height:260px;border-radius:10px;margin:2px 0 4px;cursor:zoom-in;background:#eee}.bubble audio{display:block;max-width:260px;margin:2px 0}.bubble .att-note{display:inline-block;font-size:12px;opacity:.85;padding:2px 0}.bubble-row.me .bubble a{color:#fff}.typing{font-size:12px;color:#888;padding:0 16px 6px;height:18px}.load-more{display:block;margin:0 auto 12px}.lightbox-img{position:fixed;top:0;right:0;bottom:0;left:0;background:#000c;display:flex;align-items:center;justify-content:center;z-index:50;cursor:zoom-out}.lightbox-img img{max-width:92vw;max-height:92vh;border-radius:8px}.fail-mark{color:#c4320a}